Patient Participation Group
The Minister of Health & Social Care has indicated that it is in the patient's best interest to involve them in decision-making within the health service and to this end it was thought that this would best be achieved by setting up Patient Participation Groups in primary care. We were delighted with this concept and therefore enthusiastically went about setting up a Malthouse surgery Patient Participation Group.
2. Forming the group
From the outset we were keen to invite a cross-section of our patients to provide us with a sound base for obtaining a general consensus of the best operating methods for our patients. To achieve this we took the following actions:
Our first selection process was to send an e-mail to all patients that we had an e-mail address for inviting them to join our Patient Participation Group; we hoped that this would be an even spread of patients to provide us with the wide cross-section.
Our next step was to make contact with the local Armed Forces, churches, schools and care homes
We placed adverts within the surgery on all noticeboards and added it to our information TV
Finally we added information to our website promoting the potential Patient Participation Group and provided an application form for patients to join the group
We had an excellent response and were fortunate to set up a group consisting of 73 members.
This group does change as people leave and new members join. If you are interested in being an active member of our PPG next time you visit us please ask about joining.