Other Information

Education And Research

We video record some of our consultations to assist in the education of doctors and medical students, and we take part in medical research. All video-taped consultations will be erased at a patient’s request and, in any case, within six months. Such tapes are used for the teaching of consultation techniques and for examination purposes. Your permission is always sought should we wish to include you in this part of our work; participation is in no way compulsory.

Violent Patients

Violence directed towards staff working in the NHS is a crime. This practice has a zero tolerance of verbal abuse/violence against its staff and any incident where staff are abused, threatened or assaulted will result in the patient being reported to the police and no longer allowed to receive medical services from this practice.

NHS Direct

Tel 0845 4647 or visit www.nhsdirect.nhs.uk for all information regarding information on all primary medical services for patients.

Primary Care Trusts

Contact details for health authorities in this area are:

Oxfordshire Primary Care Trust, Jubilee House, 5510 John Smith Drive, Oxford Business Park South, Cowley, Oxford OX4 2LH.
Telephone: 01865 336800

Berkshire West Primary Care Trust, 57-59 Bath Road, Reading RG30 2BA.
Telephone: 0118 950 3094

Thames Valley Primary Care Agency, 7/9 Cremyll Road, Reading RG1 8NQ
Telephone: 0118 918 3333.

Register Of Carers

We are committed to supporting both carers and those being cared for. Please let us know if you fall into either category; we like to keep records on this.

Teaching

We are privileged to have been accepted as a practice which trains doctors wishing to specialise in or experience General Practice. GP Registrars join us for one year periods. Medical students also occasionally sit in with the doctors. In the teaching of doctors and students, it is necessary for the participants to have access to patients’ medical records, on the computer and in letters. Your permission to allow this is always sought.

You may also encounter community nursing and health visitor postgraduate students as the practice is a centre for community nurse teaching.