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URGENT SAME DAY APPOINTMENTS

 

FROM 16 MAY ALL MEDICALLY URGENT SAME DAY APPOINTMENTS & HOME VISIT REQUESTS WILL REQUIRE TELEPHONE TRIAGE BY ONE OF OUR GPs

 

IF AN URGENT APPOINTMENT IS NEEDED, BY PROVIDING THE RECEPTIONIST WITH A CLEAR INDICATION OF YOUR HEALTH PROBLEM YOU CAN BE APPROPRIATELY PRIORITISED FOR A TELEPHONE CALL FROM OUR DUTY GP THE DUTY DOCTOR WILL TRIAGE YOUR MEDICAL NEEDS AND URGENCY, DECIDING WITH YOU APPROPRIATE TREATMENT GOING FORWARD

 

AS ALWAYS ROUTINE APPOINTMENTS ARE AVAILABLE ONLINE OR VIA THE MALTHOUSE SURGERY RECEPTIONISTS BY PHONE OR AT THE RECEPTION DESK

 

MINOR AILMENTS – SELF CARE

 

IF ADULTS HAVE HAD SYMPTOMS FOR LESS THAN 24 HOURS, MINOR AILMENTS SUCH AS GASTRO PROBLEMS, SICKNESS, COMMON COLD, SORE THROAT, HEADACHE, FLU, CYSTITIS, HANGOVER, GRAZED KNEE ETC. ARE BEST DEALT WITH BY SELF CARE USING MEDICINES FROM THE PHARMACY

 

OUR REGISTERED PATIENTS CAN REQUEST TREATMENT AND ADVICE FROM OUR DOCTORS ONLINE AND WE WILL GET BACK TO YOU BY E-MAIL OR TELEPHONE WITHIN 2-24 HOURS (DEPENDING ON URGENCY) MON AM TO SAT AM AND ON MONDAY FOR E-MAILS RECEIVED SAT PM AND SUNDAY.   TO CONSULT YOUR GP SEND AN E-MAIL TO edoctor.malthouse@nhs.net AND GIVE AN INDICATION OF YOUR SPECIFIC CONDITION OR ASK FOR GENERAL ADVICE. ALSO USE THIS METHOD TO AVOID AN APPOINTMENT WHEN SEEKING TEST RESULTS, REFERRAL UPDATES, MEDICAL REPORTS, SICK NOTES ETC.  REMEMBER YOU CAN ALSO SELF CARE USING COACH (my-coach.org.uk) AND REGISTER WITH US TO USE ONLINE SERVICES TO ORDER REPEAT PRESCRIPTIONS, BOOK APPOINTMENTS AND VIEW YOUR MEDICAL RECORD.

 

If you feel unwell, unsure, confused or need help - Call NHS 111

NHS Minor Injury Unit, open 7 days

Abingdon MIU, Abingdon Hospital

Marcham Road. 10.00-22.30hrs

01865 425161

Welcome to The Malthouse Surgery

The doctors and staff at The Malthouse Surgery in Abingdon are proud to offer the highest standard of patient-centred healthcare.  We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.  Book routine appointments with a GP by phone, online or visit the Surgery. From 16th May 2016, for more serious conditions where you feel there is a need for you to see a clinician urgently (within 24 hours), you will be telephone triaged during the day by a duty GP and they will discuss your medical condition and decide appropriate action.  

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side.

Training future General Practitioners

We are a training practice and have doctors who come to work and learn with us. These doctors are fully qualified and often have at least three years experience. These docotors see patients independently and sometimes video their surgery consultations. These videos are viewed and used for educational purposes only and are destroyed after 12 months. We always ask for patient's consent to be videoed and they are given the option not to take part. The Practice also hosts medical students from Imperial College in London who spend 3 weeks with us learning about General Practice.

 

Appleton Surgery

Appleton Surgery is held in the Village Hall at Appleton every Wednesday - see Opening Times for details


(Site updated 12/05/2016)
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